FAQs for European Customers

Regrettably, payment via installments is not available yet in Europe.

Tower Garden ltd. has not made any official announcement as of yet regarding whether or not they will offer such payment plans for Europe in the future.

At the present time, the Tower Garden® residential model (home-use model) and the LED light kit must be paid in full upon placing the order.

Tower Garden ltd. usually processes orders and ships within 72 hours.

Tower Garden® for Europe is shipped from a warehouse located in Germany. Orders arrive within a few days regardless of country destination.

When ordering your Tower Garden®, it comes as a fully inclusive kit allowing you to start Tower Gardening upon reception of your tower! The following items are included:

1 Tower Garden European unit
1 PH Buffer Set
1 PH Test Kit
2 Fertilizer Set 250 ml (A & B)
1 Tower Garden Seed Kit (Basil, Mangold, Parsley, Lettuce, Rocket)
1 Net Pot Set (40 pcs).
1 Start Growing Set (Rock Wool with 28 cubes, Vermiculite, Small Plant Green House)

Depending on climate, your initial supply of nutrients will last between 4 to 6 months. Warmer climates use more water/nutrients due to the evaporation factor.

We use a Tower Garden® proprietary nutrient ionic mineral solution by the name of ‘Tower Tonic®’.

Tower Tonic® is the most unique all natural mineral-based nutrient solution ever formulated. In fact, contrary to conventional hydroponic farming where a different nutrient mixture is needed for each crop, Tower Tonic® can be used for all vegetables, herbs, fruits and flowers which can be grown on Tower Garden® towers.

Ingredients:

Mineral Blend A:
• Total Nitrogen (N) – 2.0%
• Calcium (Ca) – 1.0%
• Chelated Iron (Fe) – 0.05%
Derived from: Calcium Nitrate, Iron Sodium EDTA

Mineral Blend B:
• Available Phosphate (P2O5) – 1.0%
• Soluble Potash (K2O) – 3.0%
• Magnesium (Mg) – 0.5%
• Sulfur (S) – 3.0%
• Boron (B) – 0.01%
• Copper (Cu) – 0.001%
• Manganese (Mn) – 0.01%
• Molybdenum (Mo) – 0.0005%
• Zinc (Zn) – 0.005%
Derived from: Potassium Nitrate, Potassium Sulfate, Magnesium Sulfate, Boric Acid, Copper Sulfate, Manganese Sulfate, Sodium Molybdate, Zinc Sulfate, Phosphoric Acid.

Tower Garden is made from the safest high-end UV-stabilized, BPA-free, food-grade plastic. The high-quality resins used by Tower Garden are compliant with both U.S. Food and Drug Administration guidelines for food contact and European guidelines for Restriction of Hazardous Substances.

Our resin material is also completely opaque — it keeps out light, inhibiting algae growth. This keeps your plants happier and gives your Tower Garden a longer life.

The main difference resides in the reservoir at the bottom of the tower.

The American model sold in the US and Canada has a 20-gallon (75 L) reservoir which is round and green.

The European model features a 16-gallon (60 L) reservoir which is white and has a decagonal shape.

The reservoir of the European model is equipped with built-in wheels. The American model needs a special accessory to be wheeled around.

Additionally, there is a gauge on the reservoir of the European model allowing to check the water level without having to open the container. Such feature does not exist on the US model.

The components of the tower itself (referring to the white part of the tower where crops are planted) are exactly the same for the towers sold in the USA/Canada and in Europe.

Tower Garden®’s nutrients are the same for the USA, Canada and Europe.

The pump models may vary depending on countries because of the different voltages involved.

In other words, except on the reservoir at the base, the European and the American towers are the same and will produce equal results/crop yields.

A Tower Garden for the residential market can accommodate 20 plants (28 plants with an extension) while the commercial tower is modular in size and can be used to grow up to 52 plants.

Since the commercial Tower Garden is taller, its pump is slightly more powerful than the one used for the residential model. Furthermore, commercial models feature an auto fill valve, and a drain valve.

There is a minimum order of 10 towers for commercial towers. There is no minimum for the residential model.

In spite of their differences in size, the component used for the tower itself (referring to the white planting pots) are the same for the commercial towers and the residential towers. Also, the same nutrients are used for commercial and residential. In other terms, whether using a total commercial tower or the smaller home-use model, you can obtain the same results in terms of quality and crop yield.

You can grow up to 20 plants. In the US and Canada, Tower Garden sells an extension kit allowing to grow up to 28 plants. Such extension kit is not available in Europe.

The microgreeens attachment will not be available in Europe in 2018. Tower Garden has not made an announcement as of yet indicating whether or not it will be sold in Europe and when should they decide to do so. Please check with us directly as we might have extra sets from time to time which we can spare with our customers (offer limited to customers having purchased their towers through our reseller link).

Tower Garden® Towers are equipped with a low wattage submersible pump (45 watts only). The pump is programmed to be on for five minutes and off for 15 minutes on a continuous cycle with the help of a timer. The operational cost will vary depending on the rates of the power company within each geographical market. On average, it will cost about 1 euro per month/per tower.

Powering lights for recommended 14 hours per day costs about €0.30 a day

Your order will be processed by Tower Garden ltd. When ordering your tower through Agrotonomy’s reseller link featured on our website, to thank you, we will send to you a free copy of our e-book titled “Getting the most out of your aeroponic tower”.

Tower Garden ltd. does not offer discounts for schools no charity.

Tower Garden ltd. does not offer discounts for orders reflecting several towers.

Upon placing your order, Agrotonomy will send to you free of charge an e-book titled “Getting the most out of your aeroponic tower”. Additionally, you will receive a 50% discount voucher for our aeroponic tower workshops which are being held from May to September in Ibiza Spain (workshops are in English). Furthermore, for our customers, we offer personalized consultation services by phone or by email.

Please contact your Agrotonomy representative for special shipping arrangements.

Residential tower models cannot be sold outside Europe/USA/Canada. However, commercial Tower Farms are available worldwide.

– Maximum power consumption: 125 W

– Input voltage (USA models): 120 VAC 60 Hz

– Input voltage (European models): 230 VAC 50 Hz

– Working temperature: < 40° C / 104º F

– Luminous flux: 3400 LM X 4 pcs.

– Color temperature: 6000 K